Author Archives: livcskeete

Review: The Customer is Always Wrong by StJohn Lennox-Kerr

  Genre: Humor/Memoir Description: “Working with the general public can be a nightmare, especially in the world of computer repair. In The Customer is Always Wrong, StJohn Lennox-Kerr exposes the true horrors of customer service with a collection of painfully hilarious, and sometimes downright infuriating, stories from his time at a small computer repair shop. […]

Has the latest IT outage quietly slowed the cash crash?

Cash may no longer be king but an unprecedented global outage has put paid to the idea Australia will do away with paper notes and coins anytime soon. Banks, airlines, supermarkets, media organisations and retailers were unable to operate on July 19 after an outage triggered by major cyber security firm CrowdStrike releasing a Windows […]

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